Privacy Policy
This policy explains how NESTORA (mynestora.com) collects, uses and protects your information when you use our website.
Information We Collect
We collect information you provide directly, such as your name, email address, shipping and billing address, phone number and any messages you send us. We may also collect basic technical information automatically when you use the website, such as browser type, device information and pages visited.
How We Use Information
We use information to operate the website, process and deliver orders, respond to questions, provide customer service, improve our products and services, help prevent fraud, and comply with legal obligations.
Order and Transaction Information
When you place an order, we use the details you provide, such as the items purchased, shipping address and contact information, to fulfill the order, send order-related communications and keep records of the transaction.
Payment Information
Payments are handled by third-party payment processors. Payment card details are submitted to and processed by those providers according to their own privacy and security practices. We do not intend to store full payment card numbers on our own systems.
Cookies and Similar Technologies
The website may use cookies, local storage and similar technologies to keep the site working, remember items in your cart and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
Website Analytics
We may use analytics tools to understand how visitors use the website so we can improve it. These tools may collect information such as pages viewed, time spent on the site and general device or location data.
Communications
We may contact you about your orders, questions you send us and changes to our policies. If you choose to receive marketing messages, you can opt out at any time using the unsubscribe instructions in the message or by contacting us.
Sharing of Information
We do not sell your personal information. We share information only as needed to operate our business, such as with service providers, when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
Service Providers
We may work with third parties that help us run the website and our business, such as hosting, payment processing, shipping, email and customer support providers. These providers receive only the information they need to perform their services for us.
Data Security
We use reasonable administrative, technical and physical measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, provide customer service, and meet legal, accounting and reporting requirements.
Your Privacy Choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below. We may need to verify your identity before responding.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the date below.
Contact Information
If you have questions about this Privacy Policy or your information, contact us:
1146 S Waukegan RdPMB 165Waukegan, IL 60085United Statessupport@mynestora.comLast updated: October 1, 2026